Paul Mitchell Schools
  • Santa Ana, CA, USA
  • 60000-80000 per year DOE
  • Salary
  • Full Time

Paul Mitchell Advanced Education (PMAE) Corporate Office is seeking a qualified Sr. Regulatory Compliance Specialist to join our family! PMAE is a partially owned subsidiary of John Paul Mitchell Systems and the franchisor of 100+ cosmetology and/or barbering schools operating under the Paul Mitchell School brand. PMAE's "Be Nice" culture permeates every aspect of the organization's work, which includes developing curriculum, providing operational training and regulatory support for its schools, and providing advanced education programs for the cosmetology and barbering industries.

JOB SUMMARY AND OBJECTIVE

The Regulatory Compliance Specialist will provide overall support to the VP, Regulatory Compliance and Government Affairs. The Regulatory Compliance Specialist is responsible for supporting developing and delivering ongoing compliance and government relations efforts throughout the shared service system.

A successful candidate will have strong communication, project management and presentation skills to ensure the end-user fully understands the expectations required to perform their core functions and have a thorough understanding of the vocational school ecosystem and the regulatory umbrella of oversight. They must also have an unwavering commitment to following the law, customer service, diversity, equity, and inclusion.

ESSENTIAL FUNCTIONS

  • Provide day to day support in compliance functions
  • Support in conducting analysis to maintain compliance goals; work with subject matter experts to understand the performance gaps, and needs assessment
  • Assist in monitoring and articulating all relevant regulations
  • Work to understand the dynamics of government relations and support efforts
  • Support in developing training on new systems, workflows, project launches as well as topics including soft skills, processes, and procedures
  • Contribute to the effective development, coordination, and presentation of system training for all employees including role specific training, including new hire onboarding
  • Coordinate internal training sessions including and not limited to scheduling conference rooms, having materials prepared, developing guides, etc.
  • Assist with the development of new testing and assessment processes & workflows
  • Support in the development of content with videos, courses, and other training tools using Storyline, A360 and other authoring platforms
  • Act as a point of contact for school's questions and concerns
  • Work with teams to promote best practices
  • Perform other duties as assigned
  • Represent PMAE internally and externally at training and related events
  • Perform other duties as assigned

BEHAVIORS AND COMPETENCIES

  • Have a thorough understanding of Financial Aid, including Title IV, Scholarships and Veterans Administration (VA)
  • Possess excellent communication and ability to tactfully interact with individuals at various levels throughout the institution
  • Have engaging presentation skill set, proactive, and collaborative
  • Positive attitude and the ability to adapt to a dynamic work environment
  • Well organized, detail oriented, flexible, ability to work on multiple projects simultaneously
  • Demonstrate strong soft skills including collaboration, problem solving, adaptability and community engagement
  • Good organizational, administrative, and time management skills
  • A high level of proficiency using MS Word, PowerPoint, and Excel
  • Strong presentation and training skills
  • Strong written communication skills
  • Ability to process computer data and to format and generate reports
  • Knowledge of customer service standards and procedures
  • Ability to manage complex fast paced administrative environment
  • Ability to travel up to 60% of the time

EDUCATION/EXPERIENCE

  • 2+ years of experience in training, learning, and development or sufficient practical and transferable experience to demonstrate practical equivalence.
  • Understanding of compliance in an education environment is highly desirable.
  • Bachelor's Degree preferred

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Physical Demands: While performing the duties of this job the employee is required to walk, stand, and move about while communicating orally and operating technology for extended periods of time in the classroom, at promotional events, or while assisting students. While performing administrative tasks the employee will walk and move to access file cabinets, office machinery, or attend functions outside of their personal work area; sit and remain in a stationary position for long periods of time; reach, stretch and use hands, fingers, and arms to perform work, operate computers, office machinery, or handle small objects; regularly lift and move up to 30 pounds. The employee may occasionally be required to balance, stoop, kneel and crawl under desks or in confined spaces. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, the ability to look at the computer screen for extended periods of time, and the ability to adjust focus. The employee must be able to communicate clearly and exchange accurate information through speaking, hearing, and applying discernment.

BENEFITS

Dental Insurance, Flexible Schedule, Health Insurance, Paid Time Off, Vision Insurance

LOCATION

Santa Ana, CA

EQUAL EMPLOYMENT OPPORTUNITY POLICY

Paul Mitchell Advanced Education provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Paul Mitchell Schools
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